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Terms of Service

Last updated: August 2026

1. What GWC Provides

GWC AI provides a cloud platform where AI agents build, deploy, and manage software on your behalf. You direct the AI through natural language. The AI executes tasks using your connected services and API keys.

2. Your Account

  • You must be at least 13 years old to use GWC
  • You're responsible for your account security
  • Don't share your API keys or GWC credentials with others
  • One account per person (unless on a Corporate plan)

3. You Own Your Stuff

All code, assets, and data created in your workspace belong to you. GWC does not claim ownership of anything you build. You can export your account data as JSON at any time — see the Privacy Policy for exactly what that export contains.

One caveat: AI-generated output may not be unique. Similar or identical output may be generated for other users, and output may occasionally resemble publicly available code. GWC assigns you all rights it has in your output, but you're responsible for verifying that code you publish or commercialize doesn't infringe third-party rights or licenses.

4. Acceptable Use

Don't use GWC to:

  • Build malware, phishing sites, or scam apps
  • Abuse AI providers by circumventing their rate limits
  • Store or process illegal content
  • Attack other users' workspaces or infrastructure
  • Resell GWC access without permission

5. Billing & Refunds

  • Basic tier is free (subject to fair use)
  • Paid plans are billed monthly via Stripe
  • You can upgrade at any time — upgrades take effect immediately
  • Cancel anytime — no lock-in. Your plan stays active until the end of the current billing period. Downgrading works the same way: it takes effect at your next billing cycle, your current plan stays active until then, and there is no mid-cycle proration
  • Unused monthly AI allowance expires at the end of each billing cycle; purchased top-up balance is permanent — it never expires and carries across plan changes
  • For refund requests or billing complaints, email [email protected]. Each request is reviewed individually and we follow up from there

6. AI Model Providers and Failover

GWC uses multiple AI providers including OpenAI (GPT), Google (Gemini), Anthropic (Claude), and BytePlus (DeepSeek). When your selected model is unavailable or fails, GWC automatically routes your request to a failover provider to ensure continuous service. Failover models may include DeepSeek V4 Flash from BytePlus and DeepSeek V4 Pro or V4 Flash from DeepSeek's direct API, which are charged at their respective rates. You agree that your requests may be processed by any of these providers as part of the failover mechanism.

7. AI Limitations and Your Responsibility

AI can make mistakes. Output can look correct and still be wrong, and quality varies by language, framework, and task. Always review AI output before merging, publishing, or deploying. GWC is not liable for bugs, outages, or errors in AI-generated code.

  • GWC agents can act autonomously on your behalf — modifying files, executing commands, deploying services, and consuming your allowance or balance, including remotely via GWC Connect. Actions taken by agents at your direction are your responsibility
  • Generated code may contain security vulnerabilities. Review and test it with the same rigor as third-party code before deploying
  • Agents processing untrusted content (web pages, third-party files, incoming Agent-to-Agent messages) may be manipulated by that content (prompt injection). Scope agent permissions accordingly: run untrusted work in a lower autonomy mode (manual or plan rather than auto or autopilot), approve actions at the gate rather than pre-approving them, and run commands off the bare host with /sandbox restrict (WSL) or /sandbox full (container)

8. High-Stakes and Regulated Use

GWC is not designed for automated decision-making with legal or similarly significant effects on people — for example decisions about employment, credit, insurance, healthcare, or housing. If you operate in a regulated industry, you're responsible for ensuring your use of GWC complies with the laws and regulations that apply to you.

9. Your Jurisdiction and Eligibility

GWC is sold and operated from Singapore. We make it available worldwide, but we do not verify the identity, nationality, or location of buyers, and we make no representation that GWC is lawful to use in your country. Determining whether you may lawfully use GWC, and which models you may lawfully use, is your responsibility.

Some countries restrict the use of AI services operated from other jurisdictions, or restrict where personal data may be sent. When you run a request on your GWC allowance or USD balance, we route it through our own provider accounts, and your prompt is processed on that provider's infrastructure in that provider's jurisdiction — see the Privacy Policy for which provider processes where. If your country restricts that, do not use the allowance or balance routing. Instead, obtain a GWC Connect Pass ($10/mo add-on that unlocks BYOK — bring your own API key — on Basic) and use BYOK, so your requests go directly from your own device to a provider you have chosen, under your own agreement with them. GWC does not carry that traffic.

You confirm that you are not located in, and are not acting on behalf of anyone located in, a country or on a list subject to sanctions or export restrictions that would prohibit us supplying you. We may decline or discontinue service where we believe supplying you would be unlawful.

10. Service Availability

We aim for 99.9% uptime but don't guarantee it. Scheduled maintenance will be announced in advance. Idle real-time sessions (chat, terminal, Connect relays) may be disconnected and resume on reconnect.

11. Termination

You can delete your account anytime. We may suspend accounts that violate these terms. Deleting your account schedules it for permanent deletion 30 days later; during that window you can cancel the deletion by emailing [email protected], and you can still export your account data as JSON.

12. Contact

Questions? Email [email protected].